Everything your team needs, in one platform
From the first chat on your website to the monthly report for your investors. Here is what is inside QuikaChat.
Talk to visitors the moment they have a question
Put a chat widget on your website and answer visitors in real time from a shared inbox your whole team can use.
- One-line install on any website
- Shared inbox with assignment between agents
- Canned replies for the questions you answer every day
- Live visitor list showing who is on your site now
- Agent presence so you know who is online
- Built-in lead capture form
- Complete chat history you can search later
Handle the longer problems properly
When a question needs more than a quick reply, move it to a ticket, answer it from your knowledge base, or reply from the email inbox.
- Ticketing with owners, statuses and history
- Knowledge base your team and customers can search
- Connect mailboxes and answer email inside the app
- Keep chat, email and tickets in one workflow
A private workspace for your own team
Your team gets its own space, separate from customer conversations, to talk, share files and plan work.
- Internal team chat and large file sharing
- Team board to plan and track tasks
- Shared spreadsheets for quick numbers
- Attendance tracking for every team member
- Roles, departments and designations
See what is working
Understand how many conversations you handle, how your team is doing, and where your leads come from.
- Chat volume and activity over time
- Team performance at a glance
- Lead tracking from first message to follow-up
- History kept for as long as your package allows
Run the business side from the same login
Track money and assets next to your support work. Profit and loss and fleet management are built in, not bolted on.
- Month-wise profit and loss with USD and PKR
- Salaries and fleet payments flow into the P&L automatically
- Fleet: vendors, vehicles, rent cycles and payments
- Printable reports for owners and investors
Stay in control of who sees what
Run several brands from one account, decide who can access each module, and keep every company's data separate.
- Multiple brands, each with its own widget
- Per-user access to sensitive modules such as P&L and Fleet
- Block spam and abusive visitors
- Every company workspace is isolated from every other
- Secure password reset by email link
All features at a glance
Which features are included depends on your package. See the full comparison.
Live chat widget
Add a chat bubble to your website with one line of code and talk to visitors in real time.
Shared team inbox
Every conversation in one place. Pick up a chat, hand it to a teammate, never lose a thread.
Canned replies
Answer the common questions in one click, in your own words and your own tone.
Live visitors
See who is on your site right now, and who is online on your team.
Lead capture
Turn conversations into leads with a built-in form that stores every detail.
Ticketing
Turn longer problems into tickets with owners, statuses and a clear history.
Knowledge base
Publish answers once and reuse them for your customers and your own agents.
Email inbox
Connect your mailboxes and answer customer email without leaving the app.
Internal team chat
Private channels and file sharing for your own team, separate from customer chats.
Team board and sheets
Plan work on a board and keep numbers in shared spreadsheets.
Attendance
Track who is in, who is out, and keep a clean record for payroll.
Analytics
Understand chat volume, response behaviour and how your team is performing.
Profit and loss
Month-wise P&L with USD and PKR, linked to salaries and fleet costs.
Fleet management
Vendors, vehicles, rent cycles and payments, tracked month by month.
Multiple brands
Run several websites or companies from one account, each with its own widget and data.
Visitor blocking
Block abusive or spam visitors so your agents only talk to real customers.
See it with your own data
Request a 7-day free trial of any package and try every feature that comes with it.